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Added reply in a thread Organize pictures no worky. 10/15/2014 10:14 AM

bloghogs: The drag/drop issue mentioned is fine now - thanks for the heads up.

Added reply in a thread Organize pictures no worky. 8/25/2014 2:59 PM

Excellent, thanks for the update (and you're welcome).

Added reply in a thread Organize pictures no worky. 8/20/2014 2:15 PM

It appears that the issue has been uncovered and fixed. Please let me know if this happens again. FYI, I will be back in the office on Monday in case this needs further addressing. Thanks for your patience and assistance here.

Added reply in a thread Account deletion 8/18/2014 4:48 PM

In order to delete your account, please send an email request to support@vitalbmx.com from the address associated with your account. Thanks.

Added reply in a thread Organize pictures no worky. 8/18/2014 11:56 AM

Sorry, no news and no ability to replicate at this point. The only issue I found related to photo album covers was related to saving photos when on page 2+ of an album, and that has been fixed. I'll do my best to get this resolved ASAP, but I cannot ... more »

Added reply in a thread Organize pictures no worky. 7/29/2014 1:07 PM

Hey bloghogs, I pushed a fix for this issue live a bit ago. Please let me know if you see it happen again. Thanks.

Added reply in a thread Organize pictures no worky. 7/25/2014 1:37 PM

We're aiming to have this resolved early next week. I'll let you know as soon as the fix is implemented.

Added reply in a thread Organize pictures no worky. 7/11/2014 4:53 PM

I show that the update submit button was pressed twice for this photo album today from your IP address. During one submit, this photo was made the cover, and during the other, this one was made the cover. Is that correct?

Added reply in a thread Organize pictures no worky. 7/1/2014 9:40 AM

One more thing - you should change your password, just in case it's been compromised - something strong, not just dictionary words.

Added reply in a thread Organize pictures no worky. 7/1/2014 9:28 AM

That is bizarre behavior, I must say - albums moving AND covers changing. I just hit up Kyle and we're discussing. I'll do a bit of digging in the logs too to see if anything stands out too.

Added reply in a thread Organize pictures no worky. 6/30/2014 11:13 PM

Unable to replicate based on the info you gave me. Photo album covers just don't change on their own hours later - I don't even see how that is possible unless someone else (an admin?) has access to your account. They change only under the following ... more »

Added reply in a thread Vital Mobile? 6/30/2014 4:46 PM

Glad to hear, no problem at all.

Added reply in a thread Vital Mobile? 6/30/2014 4:41 PM

Does this happen when using the Android Chrome browser? It does sound like a phone issue since you mention that other sites are having issues as well.

Added reply in a thread Organize pictures no worky. 6/30/2014 9:06 AM

Thanks for the info, bloghogs, I'm looking into this today. Will update once I see what's going on. Thanks for you patience.

Added reply in a thread Organize pictures no worky. 6/27/2014 9:20 AM

That's strange, I've never heard of that happening before. Couple questions: 1. Did you load photos to all three albums that changed? If so, is the new album cover one of these new photos? 2. Did you move any photos between albums around the time of ... more »

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Added reply in a thread HOW THE FUCK DO I GET OFF VITAL UK!? 2/2/2014 11:51 PM

Do you have the UK version bookmarked by accident? As Four mentioned above, if you click the Int'l in the footer, it clears UK as your default site, so you shouldn't be automatically going back to it unless (1) you're accessing the UK domain directly ... more »

Added reply in a thread mobile 12/23/2013 10:56 AM

If anyone is still experiencing similar issues, please list them here, along with the full mobile device specs (model, OS, browser versions) as well. If that information is not listed, we have nothing to go off of to fix the problem you are experiencing. ... more »

Added reply in a thread Mobile Version Of The Forum Now Live!!! 12/22/2013 9:50 PM

Totally welcome. Regarding the parts submissions, there aren't plans for that as far as I'm aware - I'll go ahead and pass along the suggestion. Thanks.