Albes

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1/14/2013 3:28 PM
Edited Date/Time: 1/14/2013 3:28 PM

I don't know if its just bad luck but lately i've been ordering from albes instead of dans and it hasnt been all that great. I ordered tires and it took over 2 weeks to receive and they werent even the size I wanted because they ran out. I got over that and ordered 2 cult match guards and a DSG friday and it still wasn't shipped. I emailed them about it. I find it a bit rediculous. I know they don't ship and theres no delivering on sundays obviously. But how hard is it to put 3 little guards in a package and ship them? My shit was always shipped within a half hour or the order with dans. I even payed albes for the more expensive shipping to get it quick and that was a waste of money. Am I getting the shit end of the stick or?

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Phone - 704 - 797 - 6844

1/14/2013 6:42 PM

yea i love albes there awesome id dont know what happened with you

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text for faster response: 509 599 0087

1/14/2013 6:44 PM

I have tried to place 3 orders from them in the last few months. Their site said they had the stuff in stock. Not the case......I get a call or an email a few days later telling me the part or parts have to be ordered. I pass and order from Dans.........2 days later, I have my stuff. Hate on Dans all you guys want, but their site is always updated and they have always shipped my stuff the same day. Also.....Dans rewards points are sweet.

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1/14/2013 6:52 PM

Hatebreeder wrote:

I have tried to place 3 orders from them in the last few months. Their site said they had the stuff in stock. Not the case......I get a call or an email a few days later telling me the part or parts have to be ordered. I pass and order from Dans.........2 days later, I have my stuff. Hate on Dans all you guys want, but their site is always updated and they have always shipped my stuff the same day. Also.....Dans rewards points are sweet.

Almost exactly the same thing with me except the 2 days thing from dans and I paid for 3 day shipping from albes but they shipped like two days after I paid for it but that's albes though apparently

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1/14/2013 6:59 PM

This info is good to now

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1/14/2013 6:59 PM

weird. it seems like this happens to some people. I've never had a problem with them and they've shipped same day if I order on time, it even gets here faster than dans sometimes

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1/14/2013 7:01 PM

catfish95 wrote:

weird. it seems like this happens to some people. I've never had a problem with them and they've shipped same day if I order on time, it even gets here faster than dans sometimes

yea same here

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text for faster response: 509 599 0087

1/14/2013 7:07 PM

Hatebreeder wrote:

I have tried to place 3 orders from them in the last few months. Their site said they had the stuff in stock. Not the case......I get a call or an email a few days later telling me the part or parts have to be ordered. I pass and order from Dans.........2 days later, I have my stuff. Hate on Dans all you guys want, but their site is always updated and they have always shipped my stuff the same day. Also.....Dans rewards points are sweet.

This, i'm going back to dans. Don't understand why they get hated on. They have a huge selection and their site is always updated and they actually ship same day. Albes is the opposite.

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Phone - 704 - 797 - 6844

1/14/2013 7:28 PM

They ship faster than dans does to me

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1/14/2013 7:34 PM

well i just placed an order the other day (1/13) for a hazard like and a tree SD sprocket. lets see how long it takes.

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1/14/2013 8:23 PM

empirebmx? =]

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1/14/2013 8:29 PM

Empire is the only way to go if you live in Cali, or maybe fans for the discount codesss

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1/14/2013 10:05 PM

Well in fairness Dan's is dedicated to mailorder only so thats why they're able to get stuff out so quick. I've ordered some stuff from albes and haven't had any issues, most stuff arrived within 4 days. I kinda get the impression though that they're under staffed for the amount of business they do so maybe thats why stuff takes a little longer. It does feel good though knowing your money is going back to a shop.

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1/15/2013 3:21 AM

Hatebreeder wrote:

I have tried to place 3 orders from them in the last few months. Their site said they had the stuff in stock. Not the case......I get a call or an email a few days later telling me the part or parts have to be ordered. I pass and order from Dans.........2 days later, I have my stuff. Hate on Dans all you guys want, but their site is always updated and they have always shipped my stuff the same day. Also.....Dans rewards points are sweet.

what are the rewards points even for lol


and albes did fine for me, i think i even got my stuff a little early, but to be fair i got my stuff from dans a bit early too... empire is the ones that fucked me, they took forever to get me my shit... and didnt send me any of my other stuff for like a month because they were waiting on the frame, the cool part about that though is that i got it like right after it was made lol

i didnt mind much because i had mad discount codes for everywhere andsaved a ton

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1/15/2013 3:33 AM

sketchytravis wrote:

what are the rewards points even for lol


and albes did fine for me, i think i even got my stuff a little early, but to be fair i got my stuff from dans a bit early too... empire is the ones that fucked me, they took forever to get me my shit... and didnt send me any of my other stuff for like a month because they were waiting on the frame, the cool part about that though is that i got it like right after it was made lol

i didnt mind much because i had mad discount codes for everywhere andsaved a ton

Dans rewards points give you extra discounts that can be used with coupons

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1/15/2013 4:36 AM

Hatebreeder wrote:

I have tried to place 3 orders from them in the last few months. Their site said they had the stuff in stock. Not the case......I get a call or an email a few days later telling me the part or parts have to be ordered. I pass and order from Dans.........2 days later, I have my stuff. Hate on Dans all you guys want, but their site is always updated and they have always shipped my stuff the same day. Also.....Dans rewards points are sweet.

sketchytravis wrote:

what are the rewards points even for lol


and albes did fine for me, i think i even got my stuff a little early, but to be fair i got my stuff from dans a bit early too... empire is the ones that fucked me, they took forever to get me my shit... and didnt send me any of my other stuff for like a month because they were waiting on the frame, the cool part about that though is that i got it like right after it was made lol

i didnt mind much because i had mad discount codes for everywhere andsaved a ton

brianoob wrote:

Dans rewards points give you extra discounts that can be used with coupons

Which i'm stupid for not using, i've spent $100's of dollars on them.

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Phone - 704 - 797 - 6844

1/15/2013 5:45 AM

albes told me that they cant even send me a wheel complete with the tire and tube installed...dans has done that for me twice all i had 2 do was unwrap and install...plus i have gotten alot of free stuff from dans

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1/15/2013 6:06 AM

albes is alright but not that great i orderd S&M pitchfork xlt instead they send me the reg S&M pitchforks i call them and explain and they had no clue what i was talking about so anyways i sent them back and got oddy r32 forks instead and they coverd the differnce

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1/15/2013 7:49 AM

Yeah, i'm pretty sure this is the last time i'm dealing with them. They could've been here monday, latest today and they havent even shipped. They're not getting back to me either. I even payed for faster shipping. -_________-

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Refs - Night Light(x2), TCbmx(x2), metalheadification, netty speghetti, Dee Hos, burkminipup, Jon_rides_Eastern, ridebmx34, ScramHype, Wolfen, mnsketch, EmpireMonopoly, howlerfbm, ThomasEller, ii Krxfted, zachhendrix, pcoco,

Phone - 704 - 797 - 6844

1/15/2013 8:26 AM

Well something doesn't seem right. However the difference between us and the "Others" is we actually care if something is off. Get me you email address Freddy and we'll see about sending you a little something.

Also as I see in the comments people seems to be having issues with shipping being slower than normal and I have 2 legit excuses....

1. Holidays fell on terrible days of the week this year.

With Xmas and New years falling on a Tuesday that means shipping companies were closed from the Friday before until Wed. This is nothing we had control over but we had a lot of people that didn't really realize this until we explained it.

2. We are growing!

Sales were up drastically (THANK YOU ALL BTW) over the past few months and we struggled to keep up with the staff we had. We had to hire more hands and we are back to being stoked.

Bottom line is we aren't perfect and don't try to act like we are. No one (person or company) is perfect. However we are here for the right reasons and do what we can for everybody. Support who ya like but remember we are here for ya if needed.

--flip

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1/15/2013 8:31 AM

Albes at it's finest ^^

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1/15/2013 8:40 AM
Edited Date/Time: 1/15/2013 8:44 AM

Tbh I've mever had a problem with albes, last time i ordered from them they dident have the grips i ordered in the color i ordered so they gave them in a diffrent color for free. Yay albes!

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1/15/2013 8:53 AM

Albes BMX Mail Order wrote:

Well something doesn't seem right. However the difference between us and the "Others" is we actually care if something is off. Get me you email address Freddy and we'll see about sending you a little something.

Also as I see in the comments people seems to be having issues with shipping being slower than normal and I have 2 legit excuses....

1. Holidays fell on terrible days of the week this year.

With Xmas and New years falling on a Tuesday that means shipping companies were closed from the Friday before until Wed. This is nothing we had control over but we had a lot of people that didn't really realize this until we explained it.

2. We are growing!

Sales were up drastically (THANK YOU ALL BTW) over the past few months and we struggled to keep up with the staff we had. We had to hire more hands and we are back to being stoked.

Bottom line is we aren't perfect and don't try to act like we are. No one (person or company) is perfect. However we are here for the right reasons and do what we can for everybody. Support who ya like but remember we are here for ya if needed.

--flip

Thanks dude, I understand the holidays and I know things happen, I completely understand and I like giving money to guys like you rahter than dans. My email is freddydapice@yahoo.com I emailed you guys yesterday but no reply.

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Phone - 704 - 797 - 6844

1/15/2013 9:49 AM

FreddyDapice wrote:

Thanks dude, I understand the holidays and I know things happen, I completely understand and I like giving money to guys like you rahter than dans. My email is freddydapice@yahoo.com I emailed you guys yesterday but no reply.

Freddy. Check your email..

word!

--flip

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1/15/2013 11:17 AM

so whats your estimate for my order to get to my house flip? i leave for college on monday and wont be home for another month or so since i go out of state?

Thank you for your order, sean donohue.
Your order number is: 80520
Date of order: 1/13/2013 2:30 AM
Shipping Method: Economy Ground / 2-8 Days (Excludes Bikes)
Payment Method: Credit card payment

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1/15/2013 11:50 AM

I would think it'd be really soon. They'rein Michigan and you're in marlyand so its not far. Are you taking your bike to collage?

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Phone - 704 - 797 - 6844

1/15/2013 12:11 PM

FreddyDapice wrote:

I would think it'd be really soon. They'rein Michigan and you're in marlyand so its not far. Are you taking your bike to collage?

yea. like i ordered sunday, in the past when i do that i get the shipped notification on monday afternoon, and i have it by thursday, and now its tuesday and no shipped notification

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"Forget 'today', 'today' is just tomorrow, disguised as yesterday"
TRANSPORTATION CHECK
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1/15/2013 12:19 PM
Edited Date/Time: 1/15/2013 12:20 PM

I order from the big three and most of my friends do too. Albes, Dans, Empire... An being in southwest ohio I always go with Albes or Dans because they're closer.. I always go to Albes first, if they don't have it, Dans.. But I never had a problem with any of the three. I get my stuff fastest from Albes, then Dans, then Empire(they're in Texas so I can't hold that against them). I just wish we had a good bike shop around here. There's two but they both carry very little in the BMX department.

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1/15/2013 12:23 PM

Albes BMX Mail Order wrote:

Well something doesn't seem right. However the difference between us and the "Others" is we actually care if something is off. Get me you email address Freddy and we'll see about sending you a little something.

Also as I see in the comments people seems to be having issues with shipping being slower than normal and I have 2 legit excuses....

1. Holidays fell on terrible days of the week this year.

With Xmas and New years falling on a Tuesday that means shipping companies were closed from the Friday before until Wed. This is nothing we had control over but we had a lot of people that didn't really realize this until we explained it.

2. We are growing!

Sales were up drastically (THANK YOU ALL BTW) over the past few months and we struggled to keep up with the staff we had. We had to hire more hands and we are back to being stoked.

Bottom line is we aren't perfect and don't try to act like we are. No one (person or company) is perfect. However we are here for the right reasons and do what we can for everybody. Support who ya like but remember we are here for ya if needed.

--flip

this is what I like about Albes. they even take the time to get on here to help people out if there's an issue or anything.

I have no hard feelings towards Albes, Dans or Empire. They're all good in their own way but Albes definitely raises the bar by interacting with riders on here. I like that.

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1/15/2013 12:35 PM

Albes knows whats up. If anyone isnt satisfied with them its only because they had a bit of a mistake or some random crap happened. they are stand up dudes and I will always order stuff from them!

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