Posts: 109
Joined: 12/17/2019
Location: Elwood, IN USA
Has anyone tried to contact Albes for anything lately? I keep having issues with their chat and I believe it's just sending emails to them. I had ordered a few things from them that shipped from Shadow and they forgot one of my items. It happens but I also want to order a Frame but I want to make sure they have the TT and color in stock for sure before I order.
Posts: 465
Joined: 7/17/2019
Location: Northern, IN USA
Call them! They pick up every time and go to great lengths to get you what you want. They've unboxed a hub for me before to make sure specific spare parts match up. Great dudes
Posts: 109
Joined: 12/17/2019
Location: Elwood, IN USA
HtownGetDown wrote:
Call them! They pick up every time and go to great lengths to get you what you want. They've unboxed a hub for me before to make sure specific spare parts match up. Great dudes
Yeah actually that's what I'll end up doing. I figured the holidays has had them busy and that's why I haven't heard back through their messenger or email.
Posts: 4286
Joined: 10/29/2013
Location: Middle of the Pacific Ocean, HI USA
Every now and then they’ll pop in here on the forums as well, they have an account here and seem very helpful.
Scooter kid trying to ride a bike.
@scootereyn
Posts: 966
Joined: 8/21/2006
Location: San Diego, CA USA
Administrator
Posts: 954
Joined: 8/11/2006
Location: Clawson, MI USA
Yo yo! We are here! Sorry if the chat is being wonky for you. It may be overloaded with Xmas and all. You can always give it another go or just call us and that barbaric way is still best! hahah!
Happy Holiday's Ya'll!
--flip www.ales.com
Posts: 105
Joined: 10/12/2017
Location: Dos Palos, CA USA
Man, I called albes on the 26th (because yo boy got that gift card) and I swear the phone rang once or twice and, "Hello, Albes..."
Freaking awesome customer service.
Posts: 954
Joined: 8/11/2006
Location: Clawson, MI USA
Posts: 109
Joined: 12/17/2019
Location: Elwood, IN USA
Hey Albes. I got a chance to get on a computer at work and chat. Brett down at Sparky's Distro had actually sent me an email and confirmed they forgot that tire. Thanks for the help.
Posts: 867
Joined: 9/17/2018
Location: South East, OH USA
I spent a couple grand at Albe's in the last year over the span of at least 12 orders. They have 100% perfect order execution for me and ship faster than any other mailorder I've ever used. Thanks Albe's.
