About a month ago, I was searching for my first bike in 25 years, and decided that I wanted the Haro DMC Legend 24”. DansComp has the bike in stock while everywhere else showed it as “coming soon”, and they had it priced at $599.00 with free shipping while everywhere else showed a price of $649.00 plus shipping. Without knowing anything about DansComp aside from seeing their name mentioned here once in a while, I ordered.
Then, a couple of guys from this forum mentioned some bad news about the place to me and I decided to call. I placed a call to the number on their website, and my call was answered right away by a dude named Rueben who seemed to know what he was talking about. He assured me that the biggest issues they were having were related to guys ordering items that were on back order status, and getting upset when the manufacturers kept pushing the delivery dates back due to COVID related issues in the overseas factories.
Within a few days I had my bike, so I can say that at least as of a month or so ago, DansComp was answering their phones, filling orders, and shipping very quickly. They also had at least one product that I know was in some level of demand, before anyone else seemed to have it, and they were able to sell it at a lower price than other vendors.
Hopefully, you’re able to get things sorted out, but my recent experience with DansComp was 100% top notch, and I won’t hesitate to do business with them again.
“Don’t quote me boy cuz I ain’t said shit” - Ghandi