If I need something from Albes super fast, I talk to them about it. Flip and Dane are super good guys to deal with, and they won't charge you for faster shipping if they don't need to. Dans is closer to me, and If I order something before 4pm, I get it the next day, which is always sweet. Dans has some great prices on some things, but on others, Albes does. Also, for wheels, I go with Albes. Dans doesn't have Ribcages for some odd reason, and, the Nitro circus guys (and girl) get their wheels from them, so that's an added cool point. As far as customer service goes, I have only had to call Albes, and that was to make sure my order got to my house by my sons birthday, because they had to make substitutions due to things being out of stock. They got my stuff to me on time. We all will have good and bad expirences with each place. All you can do is try to talk to them, (in a nice manner, they are people like we are) and get issues resolved. The nicer you are, the more willing people will be to do whatever they need to to make things right.
Refs: Tito24, RiverSideRider, Stussy, Nettyspaghetti, Daniel24, Freddydapice, BrokenBMX, SuperstarDK, HardBMX_Tim. There's more, but I'm too lazy to look them up, haha.