Ok so I've looked everywhere to try and find someone with the same problem as me but I can't find it.
I bought a brand new federal v3 freecoaster and I took it apart following close instructions to the video specific to this freecoaster so I could put more spacers in. When taking it apart the video said to remove the shift by knocking on the non drive side with a hammer... Which was wrong as it was supposed to be the other side. I then put 2 more spacers in making it 3 overall and pit it all back together numerous amount of times but it still doesn't engage at all just keeps spinning. I've tried taking the spacers out so it was back to just 1 but still nothing.