WTP Helix V2

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9/6/2016 3:24 AM

I Got a new helix v2 coaster a couple of weeks ago. From day 1 i noticed it doesn't spin very smoothly, it spins and sounds like an old hub that has lots of dirt in it. i thought this would dissapear after a break in period but the problem still persists. i haven't messed with the hub yet. what would be the cause and how would i fix it?